fb77 Terms and Conditions

These terms and conditions ("Terms") apply to the fb77 platform and all services connected to it. fb77 is an online gaming and betting platform that provides users with casino games, sports betting, and related entertainment services.

By accessing this website or mobile application, creating an account, or using the services, you are agreeing to these Terms. If you do not agree with any part of these Terms, please refrain from using the platform.

fb77 reserves the right to amend these Terms at any time. Continued use of the platform after any changes will be considered acceptance of the revised Terms. It is therefore advisable to review this page regularly.

2.1 Registration Requirements

To create an account on fb77, the following conditions must be met:

• You must be at least 21 years of age.
• All information provided at registration must be accurate, complete, and up to date.
• Each person may create only one account. Creating multiple accounts is strictly prohibited.
• You must register in your own name and for your own use — not on behalf of anyone else.
• Registration is not permitted from any area or country where online gaming is prohibited.

2.2 Identity Verification (KYC)

fb77 reserves the right to verify a user's identity at any time. This may require submission of a national ID card, passport, or other government-issued documents. Failure to submit the required documents may result in temporary suspension of payment processing or account activity.

2.3 Accuracy of Information

If false or misleading information is provided at registration or at any later time, fb77 reserves the right to suspend or permanently close the account. If you need to update your information, please contact customer support.

fb77 strictly enforces its underage protection policy. If it is established that a user created an account while under the age of 21, that account will be closed immediately and all transactions associated with it will be considered void.

fb77 verifies age-related information at registration. However, if a minor operates an account by providing false information, full responsibility lies with that person or their guardian.

A request to guardians — please use parental control software on your devices to prevent children from accessing this platform, and keep your login credentials secure.

It is the user's responsibility to keep their fb77 account password and login credentials completely confidential. Allowing others to access your account or sharing your login information is prohibited.

If you notice any unauthorised access or suspicious activity on your account, notify the fb77 support team immediately. fb77 will never ask for your password or personal information without verification — if anyone requests such information, treat it as fraudulent.

You are responsible for all activity carried out from your account. If unauthorised third-party access is not reported to fb77 in a timely manner, fb77 will not bear responsibility for that activity.

5.1 Accepted Payment Methods

fb77 currently accepts deposits and withdrawals through the following mobile financial services:

Rocket is the mobile wallet of Dutch-Bangla Bank. When making transactions through the listed methods, ensure you use the correct account number and required details. fb77 will not be responsible for any transaction that fails due to incorrect information.

5.2 Deposit Limits

Description	Amount
Minimum deposit (per method)	৳300
Minimum withdrawal	৳800
Withdrawal processing time	Usually within 1 hour

5.3 Withdrawal Conditions

fb77 reserves the right to verify identity before processing a withdrawal request. Withdrawals may only be made through the same method used for the deposit, unless fb77 approves otherwise under special circumstances. Withdrawal requests may be held until any active bonus wagering requirements have been met.

5.4 Anti-Money Laundering Policy

fb77 strictly follows anti-money laundering regulations. If any suspicious financial transaction is identified, fb77 reserves the right to investigate the relevant account and, if necessary, report it to the appropriate authorities.

6.1 Welcome Bonus

fb77 offers new members a 120% bonus on their first deposit, up to a maximum of ৳8,000. Please read the wagering conditions carefully before claiming this bonus.

6.2 General Bonus Terms

• Each bonus has its own wagering requirements, which are clearly stated in the bonus terms.
• When betting with bonus funds, there may be restrictions on certain games or categories.
• If multiple accounts are created to take advantage of bonuses, all accounts will be closed.
• fb77 reserves the right to cancel a bonus if a breach of terms is proven.
• Funds earned from a bonus cannot be withdrawn until the bonus wagering is fully completed.
• Multiple bonuses cannot be active at the same time unless fb77 specifically permits it.

6.3 Promotion Changes

fb77 reserves the right to change, suspend, or cancel any promotion or bonus offer at any time. If an ongoing bonus is affected by a change, fb77 will endeavour to notify users as early as possible.

7.1 Placing Bets

Any bet placed on fb77 is considered final. Requests to cancel a placed bet due to user error, rapidly changing odds, or technical reasons are generally not accepted, though fb77 may consider exceptions in special circumstances.

7.2 Voidable Bets

fb77 reserves the right to void bets or issue refunds in the following situations:

• If incorrect odds are displayed due to a technical error.
• If a match or event is cancelled or suspended and is not rescheduled under the applicable rules.
• If clear evidence of an error or data fault is found.

7.3 Casino Game Rules

Each game in the fb77 casino section has its own rules, which are displayed within the game. It is the user's responsibility to read those rules before starting a game. Progressive jackpot games may have their own payout rules.

7.4 Technical Issues

In the event of server errors, disconnections, or other technical problems, fb77 will review game records before making a decision. If any game or bet is left incomplete due to a technical issue, fb77's records will be considered final.

fb77 believes that gaming for entertainment is enjoyable only when done responsibly. Every user should read our responsible gaming guidelines, especially those who play regularly.

fb77 provides support to users who show signs of betting or gaming addiction. This includes:

• Setting daily, weekly, or monthly deposit limits.
• The option to temporarily suspend your account for a set period.
• The option to permanently self-exclude.
• Advice through 24/7 support chat.

The following activities are strictly prohibited on the fb77 platform:

• Creating or operating multiple accounts.
• Creating or operating an account using another person's identity.
• Taking advantage of bonuses or promotions through fraudulent means.
• Placing bets using bots, automated software, or any other artificial means.
• Exploiting technical vulnerabilities or errors to gain an unfair advantage.
• Using the platform for money laundering or any illegal activity.
• Attempting to breach the platform's security systems.
• Engaging in fraudulent behaviour or harassment towards other users.
• Carrying out any activity that damages the reputation of fb77.

If evidence of any of the above activities is found, fb77 will immediately close the account, seize the associated funds, and take legal action if necessary.

10.1 Suspension by fb77

fb77 may temporarily or permanently close an account without prior notice in the following situations:

• If evidence of a breach of the Terms is found.
• If the user fails to cooperate with identity verification.
• While an investigation into suspicious or fraudulent activity is ongoing.
• If urgent action is required for the user's own security.

10.2 Closure at the User's Request

Users may also close their account at any time by contacting customer support. It is advisable to complete any pending bets or bonus wagering before closing the account.

10.3 Funds in Closed Accounts

If an account is closed due to a breach of terms, fb77 will verify the amount and reason for any seized funds. In the case of a standard closure, the normal process for settling eligible funds will be followed.

fb77 treats the protection of users' personal information as its highest priority. Our Privacy Policy details what information is collected, how it is used, and when it may be shared with third parties.

The fb77 platform uses SSL encryption technology to keep all data transfers secure. Users' financial information is stored on secured servers and is only used when necessary.

Personal information is shared with third parties only for the purpose of operating the service (such as payment processing) and for meeting legal obligations.

fb77 is not responsible for the following:

• Interruptions to gameplay or bet processing caused by loss of internet connection or issues with the user's device.
• Losses resulting from a user's account information falling into the hands of third parties, provided fb77's security measures were in place.
• Issues caused by the failure of third-party service providers (payment gateways, game developers).
• Service unavailability due to unexpected technical failures or unavoidable circumstances.
• Any loss resulting from a user acting in violation of the Terms and Conditions.

In any situation, fb77's maximum liability is limited to the amount spent on that specific transaction or game.

fb77 reserves the right to modify, improve, or discontinue any part of its service. This includes changes to the game catalogue, addition or removal of payment methods, changes to bonus structures, and modifications to the platform's design or functionality.

The platform may be temporarily unavailable during maintenance or upgrades. fb77 will endeavour to notify users before any such planned maintenance.

If significant changes are made to the Terms and Conditions, fb77 will publish a notice on the platform. Continued use after the changes have been made will be considered acceptance of the new Terms and Conditions.

14.1 Complaint Submission Process

In the event of a dispute or complaint, please contact fb77 customer support first. Our team is available 24 hours a day, 7 days a week via live chat and email in both Bengali and English. Most disputes can be resolved by contacting our support team.

14.2 Investigation Process

After a complaint is submitted, fb77 will review the relevant records, game logs, and transaction history. Additional information or evidence may be requested from the user during the investigation. fb77 will communicate its decision within a reasonable time.

14.3 Final Decision

fb77's decision is considered final unless a review is sought through legal means. To learn more about us, read about us — where our service standards and goals are outlined.

If you have any questions about these Terms and Conditions or fb77's services, please contact our customer support team:

• Live Chat: Direct chat available 24/7 through the platform.
• Email: [email protected]
• Language: Support is available in Bengali and English.

For answers to common questions, visit our FAQ section — where you will find answers to many questions about deposits, withdrawals, bonuses, and accounts.