fb77 Responsible Gaming — Your safety is our priority
Keeping sports and betting within the bounds of entertainment is fb77's core goal. On this page you will find ways to manage your own betting habits, how to recognise early warning signs of a problem, and how to get help when needed.
Principles of responsible gaming
- Set a budget and do not go beyond it
- Play for entertainment, not as a source of income
- Take regular breaks and keep track of the time
- Avoid playing when drinking alcohol or under stress
- Do not chase losses with bigger bets
- Contact us if you feel something is wrong
Keep gaming under control
Betting is a form of entertainment — but it can sometimes become a problem. fb77 wants every player to play consciously, within limits that suit them.
Every account holder at fb77 must be at least 21 years old. Age verification is an essential part of our security process. We are committed to protecting minors from participating in any betting activity.
Participating in betting or casino games should be entirely optional and for entertainment purposes. Do not bet to relieve financial pressure or as a way to pay off debt. Our Terms and Conditions page contains detailed guidelines on account use, which every user should read.
The most effective way to build healthy betting habits is to set a weekly or monthly budget in advance and never exceed it. Any winnings from betting are the result of good fortune — not a guaranteed income. On days when you are not feeling well or are under pressure, step away from betting.
For quick answers to common questions, visit our FAQ page, where you will find answers about deposits, withdrawals, and account-related queries.
Your self-control tools
fb77 gives you the ability to manage your own gaming habits. Use the tools below to keep your account within limits that work for you.
Deposit limit
Set a maximum daily, weekly, or monthly deposit amount. A waiting period applies if you want to increase this limit.
Session time limit
Set a time limit for how long you play in one sitting. A notification will be sent automatically when the set time is up.
Temporary account suspension
You can temporarily deactivate your account for a set period — such as 1 week or 1 month — known as a "cooling-off period".
Self-Exclusion
If you need a longer break, apply for self-exclusion. Your account will be fully closed for the duration.
Gaming history review
View your full history of bets, wins and losses, and deposits and withdrawals. This helps you understand your own patterns.
Ask for direct support
For any problem or concern, contact us via our 24/7 live chat or email support. We are ready to help in Bengali.
To use any of the tools above, contact us via our 24/7 live chat or email. Our support team responds in Bengali.
Recognise the warning signs
Problematic betting habits often develop gradually. If you notice any of the signs below in yourself or someone close to you, take action right away.
Urge to chase losses
Placing larger bets after a loss to try to recover the money is the first sign of a dangerous habit.
Losing track of time
Not realising how much time has passed while playing and spending far more time than planned.
Spending essential money on bets
Using money meant for rent, food, or other essential needs for betting.
Hiding it from family and friends
Keeping your betting activity secret from the people close to you, or being dishonest about it.
Restlessness when not playing
Feeling irritable, moody, or restless when staying away from betting.
Constantly increasing bet amounts
Feeling the need to bet more than before to get the same feeling.
fb77's commitment
We believe it is the responsibility of every online platform to build a culture of responsible betting. All services at fb77 are run with the mental and financial wellbeing of every user in mind. Our 24/7 support team is always ready — not only for betting issues, but for any question about responsible gaming.
Ways to get support
Acknowledging a problem is not a sign of weakness — it takes courage. Help is available through the following channels.
fb77 support team
Contact us directly via 24/7 live chat or email. The team responds in both Bengali and English and can help with self-exclusion or account controls.
Talk to family and friends
Having an open conversation with someone close to you is often the most effective first step. Their support can help you get back on track.
Professional counselling
Reach out to a mental health professional or a counsellor experienced in behavioural issues. Seeking professional help is completely normal and is something to be respected.
Self-Exclusion application
If you want to take a break for a period of time, fill in the form below. Our team will contact you within 24 hours.
Self-exclusion application form
Provide your account details and we will complete the process.
After you submit your application, our support team will send a confirmation by email.
A healthy mindset about betting
If online betting or casino games cause anxiety or stress rather than enjoyment, something is not right. fb77 wants every use of this platform to be a conscious, voluntary decision — not something driven by compulsion.
Winning from betting is never guaranteed. Every bet carries both the possibility of winning and the possibility of losing. Never bet an amount whose loss would affect your daily life or family relationships.
Read our Privacy Policy to learn how your personal information and financial activity are kept secure. We use SSL encryption and strict security measures to protect user data.
Keep children and minors away from betting sites. Use parental control software on your devices and never share your login details with anyone. If you suspect a family member has been using your account without your knowledge, change your password immediately and inform our support team.
Responsible gaming policy is an integral part of fb77's overall service. We treat it not merely as a rule, but as a genuine commitment to the long-term protection of our users. Visit our About Us page to learn more about us.